Kazamer Tax Consultant is seeking a dedicated Customer Care Executive to join our team in Dubai. This role is ideal for a customer-focused professional who thrives in a fast-paced environment and is committed to delivering exceptional service. If you have strong communication skills and a passion for helping clients, we invite you to be a part of our growing organization.
Key Responsibilities:
- Handle customer inquiries via phone, email, and in person, ensuring prompt and professional responses.
- Assist clients with tax-related queries, providing accurate information and guidance.
- Maintain and update customer records in the database.
- Resolve client concerns efficiently, escalating complex issues when necessary.
- Coordinate with internal teams to ensure seamless service delivery.
- Follow up with customers to ensure satisfaction and maintain strong relationships.
- Provide administrative support to enhance customer experience.
Qualifications & Skills:
- Bachelor’s degree in Business Administration, Communication, or a related field.
- Previous experience in customer service, preferably in a financial or consulting firm.
- Strong verbal and written communication skills.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in Microsoft Office and CRM software.
- Ability to work under pressure and manage multiple tasks efficiently.
At Kazamer Tax Consultant, we value professionalism and client satisfaction. Join our team in Dubai and contribute to our commitment to excellence in tax consulting services!